Once a user opens a dispute, the dispute management system will start a dispute management lifecycle. Our WiseAdvice AI system, will recommend the most efficient and cost-effective resolution mechanisms. The outcome will be binding on both users. The following picture shows a high level flow.

The AI assistant will gather multiple signals, like type and size of transaction, jurisdictions involved, and expertise needed for resolution and generate recommendations for the most efficient and cost effective option. The system will continuously learn from its recommendations and continue to improve its recommendations.

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